How Patrick Mbonye Built Q-Sourcing Servtec Into a Multi-Million Recruitment Business in Uganda

Are you a Business Owner, Corporate Leader, or someone with a story others need to hear? We would love to feature you on our show! Contact us today via WhatsApp at +1 469 278 1138 or call +256 704 233 306. In this episode of CEO Insights Uganda, we speak with Patrick Kabahanga Mbonye, Founder and CEO of Q-Sourcing Servtec Group, a leader in workforce management and business solutions across East Africa. Patrick shares the journey of building Q-Sourcing into a leading firm specializing in recruitment, outsourcing, and job placement services. From connecting tens of thousands of individuals to employment opportunities to supporting multinational operations, Q-Sourcing is pivotal in reshaping the job market in Uganda, Kenya, Rwanda, Tanzania, and beyond. Patrick dives into the entrepreneurial challenges of scaling a pan-African HR and staffing company, emphasizing how technology and innovation revolutionize job search platforms, workforce management systems, and employment applications in the region. He also discusses Q-Sourcing's role in helping companies discover top talent, managing top talent to extract business value and empowering job seekers through training, career development, and job readiness programs. Whether you're a young professional seeking opportunities in East Africa, a business leader tackling recruitment hurdles as well as workforce management challenges, or simply curious about the future of work in Africa, this episode provides profound insights into employment trends, hiring strategies, and talent solutions on the African continent. You can reach Patrick on +256774104154 *Episode Chapters* 00:00 Intro 03:20 What Q-Sourcing Servtec Group does 06:23 His background at the United Nations 10:00 How he started Q-Sourcing 16:25 The process of how a business gets an employee using Q-sourcing 25:00 Automation systems 26:35 Roster of pre-approved / vetted candidates 30:53 On periodically following up with placed candidates and businesses 33:20 How businesses engage with Q-Sourcing 37:00 On HR service level agreements with businesses 40:08 Key priorities that employers look for from candidates 44:49 On CV length 45:53 Mistakes companies make during the recruitment process 49:40 On businesses not putting salary ranges on job vacancies 52:15 On Q-Sourcing's marketing strategy 54:20 On competitors in the industry and market placement 59:00 On candidate application codes 1:02:00 Recruitment timeline and cost 1:06:47 Services that Q-Sourcing provides but employers do not typically ask for 1:20:40 Background check process 1:23:40 Staff numbers 1:26:49 Common myths that job seekers typically have and the truth behind them 1:37:00 Red flags on CVs 1:42:00 On whether recruiters look at a CV for only 6 seconds before moving on to the next one 1:44:35 Using Chat GPT for CVs 1:50:18 How to stand out during an interview 1:54:15 Age discrimination 1:57:50 Salary concerns 2:01:35 Key statistics for job seekers to know 2:06:20 Q-Sourcing's skilling and training arm 2:10:14 The Future of No Work - Book 2:13:20 On the impact of receiving the CEO Awards 2:15:50 Rapid fire question session *Enjoyed the show? Leave us a quick Google Review by clicking this link: https://g.page/r/CafSlD2tp1QZEAI/review. It helps us grow and reach more inspiring leaders.* CEO Insights Uganda with Herbert Rwabugahya is Uganda's number one business podcast. As the most watched and fastest growing Ugandan podcast, it continues to dominate the charts across YouTube, Spotify, Apple Podcasts, and every major streaming platform. Consistently ranked as the best podcast in Uganda, CEO Insights Uganda brings the country’s vibrant business and leadership landscape to life through powerful storytelling, raw success stories, and real-life insights that inspire action. At its core, CEO Insights Uganda is not just a podcast—it is the voice of Uganda’s transformation. Each week, host Herbert Rwabugahya engages in compelling, unfiltered conversations with Uganda’s most influential CEOs, startup founders, policymakers, investors, creatives, and visionaries. These are not scripted interviews; they are immersive dialogues that peel back the curtain on the innovations, failures, comebacks, leadership decisions, and strategic pivots that are shaping Uganda’s future. From Kampala to Gulu, from the diaspora to the boardroom, CEO Insights Uganda stands unmatched as Uganda’s number one business podcast for meaningful, relevant, and motivational content. Whether you’re searching for a “Uganda podcast,” “top Ugandan podcast on YouTube,” “Kampala business podcasts,” “East African entrepreneurship podcast,” or “CEO interviews Uganda,” this is the show that consistently delivers. If you’ve ever looked up content like the Lynn Ngugi Show and The Diary of a CEO podcast or wanted to know how to start a business in Uganda, you’ve now found your ultimate destination.