Privacy Policy

1. Introduction

Welcome to OStreamHub ("we," "our," or "us"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our video streaming platform ("Service", "Platform"). We are committed to protecting your privacy and ensuring transparency about our data practices in compliance with applicable data protection laws, including GDPR, CCPA, and other international privacy regulations.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Contact information (if you contact us)
• Feedback and correspondence
• Search queries and preferences

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• IP address and approximate location data (country/region level)
• Browser type, version, and language preferences
• Device information (device type, operating system, screen resolution)
• Usage data and analytics (pages visited, videos watched, time spent)
• Cookies and similar tracking technologies
• Referral sources (how you found our platform)
• Error logs and performance metrics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Personalize your experience
• Analyze usage patterns and trends
• Respond to your inquiries and provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our Service. Cookies are small text files stored on your device that may include an anonymous unique identifier. We use both session cookies (temporary, deleted when you close your browser) and persistent cookies (remain until deleted or expire).

We use cookies for essential functions, analytics, and personalization. You can control cookie preferences through your browser settings. However, disabling certain cookies may limit functionality of our Service.

For more detailed information about our use of cookies, please see our Cookie Policy.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: We may employ trusted third-party companies to facilitate our Service, provide services on our behalf (such as analytics, hosting, or content delivery), or assist us in analyzing how our Service is used. These providers are contractually obligated to protect your information and use it solely for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulations, or in response to valid requests by public authorities. We will notify you of such requests when legally permitted.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
• With Your Consent: We may share your information with your explicit consent for specific purposes not covered in this policy.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: encryption in transit (HTTPS), secure server infrastructure, regular security audits, and access controls limiting employee access to personal data.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials you may have.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Correct inaccurate or incomplete personal information
• Right to Erasure: Request deletion of your personal information ("right to be forgotten")
• Right to Restrict Processing: Request that we limit how we use your personal information
• Right to Object: Object to processing of your personal information for certain purposes
• Right to Data Portability: Receive your personal information in a structured, machine-readable format
• Right to Withdraw Consent: Withdraw consent where we rely on consent as the legal basis for processing

To exercise these rights, please contact us through our Contact page.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or anonymize it. However, we may retain certain information for legitimate business purposes, such as maintaining records of your consent, resolving disputes, enforcing our agreements, or complying with legal obligations.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we may transfer the data to the United States and process it there. By using our Service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this Privacy Policy.

We take appropriate measures to ensure that your data receives an adequate level of protection and that transfers comply with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for children under the age of 13 (or 16 in the EU, or other minimum age as required by local law). We do not knowingly collect personal information from children under the applicable minimum age.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the applicable minimum age without verifiable parental consent, we will take steps to delete that information from our servers promptly.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Contact page.