Global Tech Outage Disrupts McDonald's Operations π
On March 15, McDonald's experienced a worldwide technology failure, causing store closures and halting online orders across the globe. Learn what happened and how the fast-food giant is responding.
About this video
McDonaldβs Suffers , Global Tech Outage.
On March 15, McDonald's stores around the world
either shut down or paused online ordering due
to a technology outage, NBC News reports.
Locations that reported the most disruptions include Australia, China, Britain and Japan,
as well as other areas in Asia and Europe.
Many stores across the country have
temporarily suspended operations. We
apologize for any inconvenience caused to our
customers. There is currently a system failure, McDonald's Japan, via X.
Due to a computer system failure,
the mobile ordering and self-ordering
kiosks are not functioning. , McDonald's China, via Facebook.
Please order directly at the
restaurant counter. Sorry for
any inconvenience caused, McDonald's China, via Facebook.
At around 4 p.m. local time, the
'South China Morning Post' reported
that the problem had been fixed.
The McDonald's Corporation
also issued a statement.
We are aware of a technology outage,
which impacted our restaurants;
the issue is now being resolved. , McDonald's Corporation spokesperson, via statement.
We thank customers for their patience
and apologize for any inconvenience
this may have caused, McDonald's Corporation spokesperson, via statement.
Notably, the issue is not related
to a cybersecurity event, McDonald's Corporation spokesperson, via statement
On March 15, McDonald's stores around the world
either shut down or paused online ordering due
to a technology outage, NBC News reports.
Locations that reported the most disruptions include Australia, China, Britain and Japan,
as well as other areas in Asia and Europe.
Many stores across the country have
temporarily suspended operations. We
apologize for any inconvenience caused to our
customers. There is currently a system failure, McDonald's Japan, via X.
Due to a computer system failure,
the mobile ordering and self-ordering
kiosks are not functioning. , McDonald's China, via Facebook.
Please order directly at the
restaurant counter. Sorry for
any inconvenience caused, McDonald's China, via Facebook.
At around 4 p.m. local time, the
'South China Morning Post' reported
that the problem had been fixed.
The McDonald's Corporation
also issued a statement.
We are aware of a technology outage,
which impacted our restaurants;
the issue is now being resolved. , McDonald's Corporation spokesperson, via statement.
We thank customers for their patience
and apologize for any inconvenience
this may have caused, McDonald's Corporation spokesperson, via statement.
Notably, the issue is not related
to a cybersecurity event, McDonald's Corporation spokesperson, via statement
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Duration
1:31
Video length
Published
Mar 15, 2024
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