Salesforce's AI Platform Agentforce Aims to Reduce Burnout for Medical Professionals 🚑

At Dreamforce, Salesforce CEO Marc Benioff unveiled Agentforce, an innovative AI platform designed to help medical professionals combat burnout and improve patient care.

Benzinga239 views0:43

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Salesforce CEO Marc Benioff discussed the company's new AI platform, Agentforce, at the annual Dreamforce conference, emphasizing its potential to ease burnout among medical professionals. With CNBC’s Jim Cramer, Benioff explained how the AI automates scheduling and routine tasks, allowing doctors and nurses to focus on more critical duties. Agentforce is also used by clients like ADP, OpenTable, and Wiley, with Benioff highlighting its role in handling increased workloads without requiring temporary staff. He stressed that Agentforce offers more advanced capabilities than traditional customer service automation, improving user experiences.

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239

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0:43

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Published
Sep 18, 2024

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