What is the case management system%3F %7C techniques and skills in social case work

Social Case is one of the major components of Social Enterprise Technology - World's first technology platform that delivers conversational applications. With Social Case, your business users and end-customers can simply have a conversation to manage complex cases. With Conversational applications, the system adapts to user needs, learns, proactively assists and guides the case users in intelligently managing the case information and in making informed decisions with right and relevant insights.

Social Case - Let your case connect the dots

Digital Harbor, a leader in Enterprise Innovation and the pioneer in Conversational Applications, carries over 20 years of expertise in transforming several different enterprises to make quicker and smarter business decisions through technological innovation. With its generational Social Enterprise Technology (SET) Universal Platform, Digital Harbor makes complex enterprise processes drastically simple and incredibly intuitive by fusing Artificial Intelligence (AI), Business Intelligence (BI) and Collaborative Intelligence (CI).