Ofwat Urges Water Companies to Take Responsibility for Failures 💧
Ofwat's CEO, David Black, emphasizes that water companies must own their failures and tackle root causes to improve service quality. Learn more about the upcoming industry reforms.
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Ofwat's chief executive, David Black, says water companies need to take ownership of their failures, and address root causes of issues.
His comments come as the regulator ordered firms to pay £157.6 million back to customers after missing key targets on pollution, leaks, supply interruptions and falling customer satisfaction. Report by Alibhaiz. Like us on Facebook at http://www.facebook.com/itn and follow us on Twitter at http://twitter.com/itn
His comments come as the regulator ordered firms to pay £157.6 million back to customers after missing key targets on pollution, leaks, supply interruptions and falling customer satisfaction. Report by Alibhaiz. Like us on Facebook at http://www.facebook.com/itn and follow us on Twitter at http://twitter.com/itn
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Published
Oct 8, 2024
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