Master the STAR Technique: Top Interview Questions & Expert Answers 🎯

In this video Faisal Nadeem shared star interview technique or star interview questions and answersor star technique example or star interview method or most important and common job interview questions and answers.

Q1) Tell me about a time you handled a difficult customer.
Answer:
Situation: At my previous retail job, a customer was upset about a defective product.
Task: I had to resolve the issue and retain the customer.
Action: I listened patiently, apologized sincerely, and offered a replacement and a discount on the next purchase.
Result: The customer left satisfied and later returned as a loyal shopper.

Q2) Describe a time when you missed a deadline.
Answer:
Situation: While managing a project in college, we missed a milestone due to miscommunication.
Task: I needed to identify the problem and get us back on track.
Action: I held a team meeting, reassigned tasks, and created a shared schedule.
Result: We completed the final project a day early with positive feedback from the professor.

Q3) Share a time when you worked under pressure.
Answer:
Situation: During peak holiday season, we were short-staffed in the warehouse.
Task: I had to process double the usual orders on time.
Action: I prioritized tasks, stayed late voluntarily, and coordinated with delivery teams.
Result: Orders were completed on time, and I received appreciation from my supervisor.

Q4) Give an example of a goal you set and achieved.
Answer:
Situation: I wanted to improve customer call response time at my call center job.
Task: My goal was to reduce response time from 2 minutes to 1.
Action: I optimized my script, reduced filler talk, and used keyboard shortcuts.
Result: My average dropped to 55 seconds within two weeks and became the team benchmark.


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Tell me something about yourself for experience candidates in english:
https://youtu.be/wL-lAZMAbos

Tell me something about yourself for fresher candidates in english:
https://youtu.be/ynBwYlJsBbA

More Interview Questions and Answers Playlist
https://youtube.com/playlist?list=PLrL4pgVAnStkmWc3EbaEW4J2x9LOBzggv


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