Maging RTA Workforce: 30-Minute Quick Guide 🏢

Maging RTA and learn sa ishare ko in this video.
Quick Video 30mins and learn kung pano tumatakbo ang mundo ng RTA

🥳After this video. Pede niyo icheck yung MS Excel tutorial ko to gain more confidence in Excel
https://youtu.be/pCItkdYbRkQ

💻Project: Vlogging with a Purpose (PVP)🌿
Episode 2: Become an RTA
(Updated FB/YouTube name from LifeForcePH to TakeChancePH)

✋😁 Wait! Para to sa mga Call Center agent. Pag naging Agent na kayo, balik kayo dito sa Video para maturuan ko kayo mapromote to a Real Time Analyst

🌿Hello Everyone!
I created this video to share my basic knowledge about WFM-RTA. Hopefully, may matutunan kayo saken. Please tag or share this video to your friends who wants to become a Real Time Analyst or to anyone working in a Call Center / BPO so they can understand yung environment ng RTA and also yung reason behind sa decision making ng isang RTA.
🌿Disclaimer: Yung ibang sagot ko ay based lang sa sariling judgement or observation ko. Hindi lahat ay galling sa mga taong nagturo sakin. If ever man may wrong information akong nasabi or sagot na mas fit sa tanong, pacomment na lang sa comment section 😊. Any comments mapa good or bad man please pacomment, it will definitely help me improve sa mga future videos na possible ko pa gawin. Sorry for the audio, wala pa ako Mic. Cellphone lang ginamit ko. Thank you for your support!

🌿Timeline
00:00 Introduction
06:40 What is Workforce Management
12:29 Real Time Analyst Metrics
22:58 Best Qualities for an RTA
26:19 Summary

📹 YT - @TakeChancePH
📱 FB - https://www.facebook.com/Take.ChancePH
📸 IG - https://www.instagram.com/timchee.enriquez/

#RTA #Workforce #RealtimeAnalyst