How to Improve Your English for Call Center: Tip #1

In this lesson, I discussed the benefits of listening to improve both your English fluency and accent for your call center job. I also explained why it's the technique that all non-native English speakers should focus on above reading, writing and studying the grammar rules.

SOURCES:
https://english.stackexchange.com/questions/62045/how-often-do-people-say-gotta-wanna-or-gonna-in-english-speaking-countrie (How often do people say “gotta”, “wanna” or “gonna” in English speaking countries?)

https://www.bbc.com/news/world-44569277 (How many words do you need to speak a language?)