Guide to Resetting the Password on a PCoIP Zero Client

Description: A simple guide to recovering and resetting a ClearCube PCoIP Zero Client password in case you have forgotten or lost it.

Switch on your Zero Client and an Options menu on the top left corner will appear. Select the “Password” option and you will be directed to another menu with a “Reset” option. Once you click “Reset”, you will see a code key on the screen that needs to be copied and sent to support@clearcube.com.

Remember to include your contact information and the name of your organization in the mail. We will get back to you within 24 business hours. In case you need any additional information, you can contact us at support@clearcube.com.