Fintech CEO Laurel Taylor Warns About Confusing Federal Student Loan Changes 💸

With $1.8 trillion in U.S. student debt, recent policy shifts under the Trump administration are making repayment options more confusing for borrowers. Learn what you need to know.

Fintech CEO Laurel Taylor Warns About Confusing Federal Student Loan Changes 💸
Forbes
602 views • Jul 25, 2025
Fintech CEO Laurel Taylor Warns About Confusing Federal Student Loan Changes 💸

About this video

here is $1.8 trillion in outstanding student loan debt in the U.S., and the Trump administration is actively changing the ways borrowers can repay that debt. Laurel Taylor, the CEO and founder of a student-loan-focused fintech startup called Candidly, spoke to ForbesWomen editor Maggie McGrath about what these changes mean for borrowers and how she's navigating the turbulent political environment.<br /><br />Subscribe to FORBES: https://www.youtube.com/user/Forbes?sub_confirmation=1<br /><br />0:00 - Introduction & The Origin of Candidly<br />1:44 - The Scale of the Student Debt Crisis<br />3:02 - What is Candidly & How Does It Work?<br />4:47 - A User's Journey: How Candidly Helps Employees<br />8:01 - The Policies Powering Candidly: CARES Act & Secure 2.0<br />11:21 - Navigating Headwinds: Changes to Public Service Loan Forgiveness<br />13:30 - The Purpose of PSLF & How Tech Solves the Paperwork Problem<br />16:11 - From Capitol Hill: 'It's An Absolute Mess'<br />19:33 - The CEO's Balancing Act: Policy, Passion, and ROI<br />22:50 - How I Hire My Executive Team: Integrity & 'Sweeping the Floors'<br />24:58 - The Future is AI: Meet 'Kate,' Your Personal Financial Assistant<br />30:57 - A Founder's Vulnerable Lesson: The Mistake of Not Paying Myself<br />33:28 - If I Could Rebuild the System from Scratch...<br />35:36 - Goals for the Next Year: Doubling Our Impact<br /><br />Fuel your success with Forbes. Gain unlimited access to premium journalism, including breaking news, groundbreaking in-depth reported stories, daily digests and more. Plus, members get a front-row seat at members-only events with leading thinkers and doers, access to premium video that can help you get ahead, an ad-light experience, early access to select products including NFT drops and more:<br /><br />https://account.forbes.com/membership/?utm_source=youtube&utm_medium=display&utm_campaign=growth_non-sub_paid_subscribe_ytdescript<br /><br />Stay Connected<br />Forbes newsletters: https://newsletters.editorial.forbes.com<br />Forbes on Facebook: http://fb.com/forbes<br />Forbes Video on Twitter: http://www.twitter.com/forbes<br />Forbes Video on Instagram: http://instagram.com/forbes<br />More From Forbes: http://forbes.com<br /><br />Forbes covers the intersection of entrepreneurship, wealth, technology, business and lifestyle with a focus on people and success.

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Views

602

Duration

47:24

Published

Jul 25, 2025

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