Master Active Listening with MCC Colleen-Joy: Life Coaching Demo 🎧

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Active listening for coaches and leaders. In this coaching demonstration you will see what not to do, how to coach a resistant client, and how to use listening to build trust and rapport. We explore ICF Competency 6 Listening Actively with clear do’s and don’ts, the risks of substituting your own words, and how to backtrack key client language to keep the session productive.

You will learn how to acknowledge frustration without spiraling down, hold a safe container, and guide the conversation toward goals the client actually values. We also touch on executive coaching dynamics with third party sponsors, session agreements, and the importance of checking for energy shifts and nonverbal cues.

Chapter:
00:00 What is active listening?
00:09 Why active listening is a key ICF competency
00:33 Common mistakes and old listening habits to avoid
00:55 DEMO: Using active listening to coach a resistant client
01:34 Coaching Bad example - what not to do
03:51 Defining real active listening and what to reflect
04:15 Coaching Session Good example - how to use active listening
05:10 Shifting resistance through curiosity and reflection
06:05 Using somatic awareness and breathing in coaching
08:42 Creating value by linking reflection to insight
11:10 Being “equal to” the client’s emotions
12:21 Avoiding the “miss or dismiss” trap
13:10 Creating safety without spiraling down
16:09 Why mirroring exact client words matters
18:42 Do’s and don’ts of active listening (ICF PCC MCC language)
29:14 Next steps: Somatic Coaching and ICF playlist

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