How to fix CCTV camera with unauthorized access or if it’s been hacked - tutorial

Here's a step-by-step tutorial on how to fix a CCTV camera with unauthorized access or if it’s been hacked due to weak/default passwords, internet exposure, or outdated firmware: 🛠️ Step-by-Step Fix for Unauthorized Access / Hacked CCTV Camera 🔐 1. Disconnect the Camera from the Internet Immediately Why: To stop the hacker's access and prevent further damage. How: Unplug the Ethernet cable or disable the Wi-Fi. If connected to a DVR/NVR, disconnect it from the network too. 🧼 2. Perform a Factory Reset on the Camera Why: Removes any backdoors or rogue configurations. How: Locate the reset button (usually a pinhole). Hold for 10–15 seconds until LED indicators blink or restart. Check the user manual for specific instructions. 🔑 3. Set a Strong, Unique Password Why: Default or weak passwords are easily hacked. How: Use at least 12 characters (letters, numbers, symbols). Avoid using the camera brand name, “admin”, or simple combos. Example: S3cuReCCTV!2025 🌐 4. Prevent Internet Exposure Why: Cameras exposed to the open internet are vulnerable. How: Disable UPnP on your router. Avoid port forwarding unless using secure access. Use a VPN to access your CCTV remotely instead of exposing ports. 🔥 5. Enable or Configure the Firewall Why: A firewall blocks unauthorized inbound connections. How: Enable the firewall on your router. Create rules to block unknown IPs or suspicious activity. If supported, isolate the camera on a VLAN or guest network. 🔄 6. Update Firmware Immediately Why: Hackers exploit known vulnerabilities in old firmware. How: Go to the camera manufacturer's website. Search for your model and download the latest firmware. Follow the upgrade steps carefully (often via web interface). 📋 7. Change Default Ports Why: Default ports (e.g., 80, 554) are easily scanned and targeted. How: Access your camera settings (via browser or app). Change HTTP/HTTPS, RTSP, ONVIF, and admin ports to non-standard ones (e.g., from 80 to 8654). 📶 8. Disable Unused Services Why: Unused features like Telnet or FTP may provide entry points. How: In camera settings, disable: Telnet FTP ONVIF (if not in use) P2P or Cloud access (if not needed) 👀 9. Monitor Logs and Access Attempts Why: Helps identify suspicious activity early. How: Enable system logs or email alerts (if supported). Check access logs regularly for unfamiliar IP addresses. 🧱 10. Segment and Secure Your Network Why: Isolates CCTV from other sensitive systems. How: Place CCTV cameras on a separate VLAN or subnet. Disable internet access completely if remote viewing is not needed. ✅ Bonus: Best Practices for Future Security Change passwords every 3–6 months. Avoid using the same password across multiple cameras. Use camera brands with a good cybersecurity reputation. Subscribe to firmware update notifications. Let me know your camera brand/model if you want specific reset steps or firmware links.