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Cloud Computing Fundamentals

Introduction to the Cloud Computing
Evolution of Cloud Computing
Comparisons with other computing techniques fetchers
Key characteristics of cloud computing
Advantages/Disadvantages
Classification of Cloud Computing

1. Based on as a service model

SAAS (Software as a service)
PAAS (Platform as a service)
IAAS (Infrastructure as a service

2. Based on deployment or access model

Public Cloud
Private Cloud
Hybrid Cloud

Sales Force CRM Concepts

What is CRM?
How CRM can help?
Sales force CRM Navigation terminology
Compare . CRM with other CRM products
Customization in sales force .com CRM
Introduction to sales force CRM Setup tool

Personal Setup
App Setup
Admin Setup

. Cloud Overview

Sales Cloud
Service Cloud
Collaboration Cloud

Project development life cycle
Sales force editions
Apex data loader
Organization Administration

Set your organization’s language & locale
Manage currency

Customization

Create custom profiles & custom fields
Define dependent pick list
Customize lookup fields
Customize validation & formulas
Customize page layouts
Customize standard related lists
Use field-level security

Workflow

Define workflow
Set up workflow rules
Set up workflow tasks & alerts

Workflow Approvals

Plan approvals using workflow
Use the approval wizard – standard vs. jump start
Create workflow approvals
Create & Manager Users
Set organization-wide defaults
Learn about record accessed
Create the role hierarchy
Learn about role transfer & mass Transfer functionality
Profiles, Login History

Data Utilities

Importing overview
Learn about import solutions & Custom Object records using the data loader
User mass delete

Extending Salesforce CRM

Learn about custom objects
Learn about custom tabs
Learn about custom web tabs

The Appexchnage

The AppExchange
Install an app
Delete an app

Visual Force

Introduction and Tools
Purpose of Visualfoce
MVC Architecture

Controllers

Variables and Formulas
Standard Controllers and Standard List Controllers
Custom Controllers and Controller Extensions
Using static resources and custom components
Styling VF pages
Overriding buttons, links and tabs with VF
Using JavaScript in VF Pages
Advanced examples

APEX

Introduction to Apex
Pupose of Apex

Apex Fundamentals

Collections
Loops

Apex Scheduling
Objects and the Database

What is an sObject
SOQL and SOSL Queries